Plumbing problems are an inevitable part of owning a home. They can be as minor as a clogged sink or as significant as a burst pipe. No matter the problem, an expert plumber in Irving, TX, can help you sort out these issues and many more.
Of course, besides handling repairs, professional plumbing technicians can also help with new installations. They’re the people you need for your bathroom remodeling and water heater installations. However, with so many different plumbing companies, how do you know which one is right for you?
Here are 9 factors to consider when choosing a plumber:
#1. Check their license
Is the plumbing company that you intend to use licensed? This is always the first and arguably the most critical consideration. Choose a licensed plumbing company with permits to operate in your area. That’s the only proof that they’re qualified to do the job.
#2. Confirm if the company conducts employee background checks
You’ll likely be dealing with the company’s technicians more often than the office staff. With that in mind, you want to ensure that these people have clean backgrounds and are drug-free. After all, you’re inviting them into your home. You certainly don’t want anyone with criminal records roaming your property, as that will jeopardize your valuables. So ask the company administration to outline how they perform background checks for the technical staff.
#3. Responsiveness and communication
From the first contact you make with the company, you should be able to tell if they’re responsive and communicative. These are essential traits for any business, and a plumbing company is no different. A company that is prompt in communication will most likely handle your plumbing needs within your timelines.
While expecting a plumber to respond to inquiries in a couple of minutes may seem like asking for too much, the company should at least get back to you within 24 hours. After all, you want a company you can easily get in touch with when you need them the most—during an emergency. On the other hand, avoid unresponsive companies even when they claim to have better deals. It’s not worth the hassle.
#4. Choose experience plumbing contractors
Plumbing contractors with sufficient experience will handle your assignment faster and better than companies that have only been in the trade business for a few months. Check to see if the company you’re eyeing has been in business for at least 3 to 5 years. This is usually enough time for any teething problems to have been sorted out. Also, experienced plumbing contractors will likely charge higher rates than inexperienced ones. But this is understandable because they better understand what the job entails.
#5. Ask for references
Ask the plumber if they have any references. These are usually happy clients, and a good plumbing company should have several references. If they have extensive experience, they should also have a long list of clients they’ve served.
When you get in touch with the references, ask them about their overall experience with the company. Find out if they were satisfied with the service, if there were any delays, and if they would recommend the company.
A friend, colleague, or family member who recently had similar plumbing issues can also give you a reference.
#6. Read online reviews
Online reviews are vital, particularly if you do not have any references. With many companies on the internet, it is easy to know other clients’ experience with the company you intend to contract. Choose a company with a good name, which often comes with professionalism, responsiveness, and high-quality work.
Many negative reviews on a company’s profile are a bad sign. So, look out for companies with many positive reviews. While at that, be very vigilant as unscrupulous companies sometimes buy reviews.
#7. Check their insurance and liability coverage
Again, ensure that the company has insurance and what the insurance covers. Accidents and incidents sometimes occur during plumbing. They’re sometimes unavoidable and not entirely a result of negligence.
Injuries and damages can be costly, and you don’t want to incur expenses for these. Thus, you need to consider a plumbing company with relevant liability insurance. An insurance cover will ensure that any damages to your property or injuries to the plumber are catered for.
#8. Ask about the choice of materials
The quality of a plumbing job, just like any other form of construction, depends on the choice of materials used. Low-quality materials will not last and could put you into another costly repair or remodeling.
Ask the company where they source their materials and the brand they intend to use. Avoid companies that use substandard materials in a bid to get more profits.
#9. Request for upfront cost estimates
A professional plumber should provide you with estimates of the work at hand. Therefore, let no company trick you into getting into a contract before providing you with the cost estimates for the job. You risk paying more than you expected. In addition, some companies will overcharge you once they accomplish the task.
Plumbing contractors provide estimates after a certified plumber assesses the situation. The estimate should include price of materials, labor, and other incidental expenses. Avoid plumbing companies that will attempt to provide you with estimates before they assess the situation.
Schedule an Appointment with Professionals from Tioga Plumbing & Electric
At Tioga Plumbing & Electric, we stand out as your number-one plumbing company in Irving, TX. We take pride in our plumbers’ reliability, professionalism, and responsiveness. With many years of experience in the industry, we have the skills and knowledge to handle any plumbing situation, no matter how challenging it may be.
We also understand this locality well, enabling us to serve our clients better. In addition, we know the challenges that come with the plumbing systems in this region. Therefore, if you’re searching for a “plumber near me” in Irving, TX, look no further than Tioga Plumbing & Electric.
Call us today at 469-789-1293 for an appointment.
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