Bill Vincent – Founder/President

Bill Vincent has more than 30 years of experience in the tire recycling business. He has processed millions of tires over the course of his career into environmentally safe products. Bill has successfully owned and managed a number of tire recycling businesses and survived through the early evolutions of an industry that killed off many seasoned businessmen.

In 2007 Bill started Tioga Contractors, LLC in Tioga, TX to build stock tanks, clear land and construct building pads in the area. In 2008 Bill asked his son-in-law, Jerry Carter, to take over Tioga Contractors. With Jerry’s expertise and experience they added plumbing and wet utilities to the other services offered by Tioga Contractors. In 2011, Jerry added electrical service to better serve the customer base. Bill is always looking for better ways to serve his customers.

Bill was raised in Richland Hills and served as its Mayor from May 1988 to May 1990. Bill served on many state and national committees, including Chairman of the Keep Texas Beautiful campaign. Bill was also appointed by Texas Governor Clements to serve on the “Waste Management Policy in Texas” board. Bill has been married to his high school sweetheart Pat since 1959 and they have four children, several grandchildren and more great grandchildren than they can count!


Jerry Carter – Co-Founder, COO

A native of Fort Worth and a licensed journeyman plumber since the age of 17, Jerry worked in the family business, Carter Plumbing Co., started by his father Charles Carter in 1953. By the time he turned 20 he had also obtained his master plumbing license. In 1982 Jerry took over the family business and ran the company until 2003. He then closed the shop and moved to Hawai’i where he worked with another plumbing company. In the nearly three years that he and his family lived there he successfully completed many projects, including multi-family and custom homes. They then moved back home to care for his aging mother and father who passed away in 2006 and 2011. In 2008 he joined forces with Tioga Contractors, LLC and took them from a site excavation contractor into the plumbing, electrical, underground utilities and Glass. He currently holds master plumbing licenses in both Texas and Oklahoma.

Jerry has been married since 1980 to Kimberly and they have three children and five grandchildren. His other interests include working in men’s ministries and cooking BBQ. Jerry says one of his greatest experiences was going on Quest in April 2008. “It was no longer about me, but about my relationship with my Heavenly Father.” – Jerry Carter


Terry Carter – Service Manager and Specialist

Terry Carter, known by T-Bone in the family, was also born into the trade and has a similar beginning as his twin brother Jerry Carter. We are so excited to add him to our Gator crew. He is a licensed Master Plumber and has been serving Texans for 40 years. In 1980 he married his wife Cyndi and they have two sons and three grandchildren. Terry has a love for old cars and enjoys diving, fishing, and motorcycling. With his level of expertise, he is an essential part in our operations on the RotoGator side of our family.


Wade Carter – Master Plumber/Project Manager

Wade is the youngest; his experience and knowledge are far beyond his years. Wade, a third generation plumber, has been licensed with the state of Texas since 2008, and currently holds a Master plumbing license in Texas. He has been working with his dad since he was able to ride along, around 10 or 12 years old. Wade is currently involved in many tasks aimed at keeping the integrity of our name alive. He is also a Certified Technician for Rinnai Tankless Water Heaters with extensive training and background knowledge on the product. Wade is known for his attention to detail and sought after by many of our customers. His hobbies include his salt water reef fish tanks, fishing, and his daddy/daughter dates. Wade married his best friend of 10 years, Courtney, in 2013 and they have two beautiful daughters.


Race Arendall – Estimator & Head of IT

Although Race has been with us since 2011, he has been a part of the Carter family since he was a child. Having grown up down the road from the Carters he was able to gain knowledge of the industry all his life. He does the estimations for all the contracts on the new construction side, and with his extensive knowledge of IT he is able to be the leader for all of our IT needs. He married in 2015 to the love of his life Holly and together they have three fur-children. In his spare time he enjoys home improvement projects and learning new skills to assist him in his growing career.


Kimberly Carter – Accounting & Office Supervisor

Kimberly is an integral part of our day to day operations. She makes sure everything is running smoothly at all times and handles a variety of daily tasks. She is also Jerry’s wife. Together they share three children and five grandchildren. In her free time she enjoys spending time with grandkids, her reef fish tank, and scrapbooking.


Amanda Carter – Director of Human Resources

She is tasked with many jobs as she is the perfect person to handle many different things. She does accounts receivables for the new construction side, and has been known to keep us all in line. Amanda is the second of the three Carter children. In her spare time, she enjoys restoring and collecting cast iron, then using her cast iron to better her culinary abilities. She has one fur-child, and is the go to for all the nieces and nephews.


Chris Lay – Journeyman Plumber/Service Expert

Chris joined the Gator family in 2016 and immediately fit right in. We are so pleased to add him to this continuously growing team. He offers our customers the high level of professionalism they’re accustomed to; backed by a 17-year career of knowledge building. He and his wife lrisha share two children together, Mhica and Keisha. Chris enjoys working and loves fishing as well as hunting.


AJ France – Service Technician

AJ joined the team a few years ago, but he’s no stranger to the expectations and standards you’ve come to know us by. He has worked with Jerry for over 20 years. AJ has been married since 2006 to his wife Christine and they have one teen daughter. AJ’s hobbies include cooking and family time.


Eli Notman – Journeyman Plumber

Eli has been a part of Jerry’s team for many years, starting his career as a teenager. Eli is a foreman and front runner in the field for our new construction. He married his wife, Tiffany, in 1999 and they have two children and five grandchildren. On a nice weekend, Eli enjoys working on and riding his motorcycles, fishing, and spending time with his grandchildren.


Lyle Miller – Journeyman Plumber

Lyle has been with us almost six years. He’s worked very hard, proven he is cut out for the job, and become a valuable team member of the new construction division. Occasionally he assists our RotoGator team in a pinch and our customers appreciate his professionalism. He married his wife Aubrey in 2011 and they have four children. Lyle appreciates his time spent away from work relaxing with family.

Real Google Reviews

I had a slab leak, and Terry from Tioga pluming came out and fixed our issue.  He has decades of experience, and he was able to reroute a new line else where, instead of having to breakup the slab.  I am super thankful for his knowledge and experience.  He was very up front and respectful.  I would highly recommend them.

Zach Boatwright

Zach Boatwright

My family has known the Carter family, owners of Tioga Contractors, both personally and professionally for 36 years.  In these days, where integrity is a word that few really understand, let alone follow day in and day out, The Carter’s definitely live it! Their company was still is at the top of the industry in commercial plumbing, bar none! This ‘choice’ that the Carter’s made many years ago is now instilled in their residential plumbing and electrical service divisions.

Everything that we all as homeowners look for, they deliver, and with on-time, up-front and very fair pricing.

Willie M.

Willie M.

We have had business dealings with Tioga and the Carter family for both residential and commercial jobs. They are very professional, they always clean up well after each job performed, and have very competitive pricing. They are the only contractor we would use for plumbing or electrical service.

Pat M.

Pat M.

Tioga and the Carter family have worked on several homes of ours over the past 20 plus years. They always show up on time, no matter what the weather conditions are. They always give up-front and fair pricing. They are excellent contractors for both electrical and plumbing service.

Kimberly M.

Kimberly M.

We purchased a tankless water heater from Tioga, and we love it! They were on-time, very professional, down-to-earth, and gave us a complimentary full-house inspection. They hauled away our old water heater, cleaned up very well, and even called back a couple of days later to check up on us. We will always use Tioga for plumbing or electrical needs in the future.

Mary L.

Mary L.

I was at a point in my life where I had decided that service was an outdated, obsolete word—just throw it in with the eight tracks, Polaroid cameras, typewriters, and phone booths. Nobody cared to provide service or cared for repeat customers. This especially was my experience with plumbers. The last two that I had were the icing on the cake as far as I was concerned.

All I want in life is to have a service tech that will take care of the problems in my life. I know that Tioga will take care of any plumbing problem I have—fast and economically. I readily recommend them to all my friends and family.

Allison White

Allison White