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Tioga Plumbing
Licenses & Certifications

The paper behind every wrench

Texas Master Plumber License M-13661, BBB A+ accredited, fully insured, Rheem and Rinnai authorized. The credentials behind every Tioga visit.

Texas Master Plumber License M-13661
BBB A+ Accredited Since 2015
Fully Insured & Bonded Coverage on every job
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What a plumbing credential actually is

A plumbing credential is not a decoration. It is a specific, revocable permission granted by a specific agency, tied to a specific scope of work, and searchable by anyone who wants to check. A Texas Master Plumber license lets a person design and take legal responsibility for plumbing systems. A State Fire Marshal contractor license lets a company put fire line in the ground. An insurance certificate says who pays when something breaks. Each one answers a different question, and none of them is a slogan.

Most of the time you will never need to think about any of this — a faucet cartridge gets swapped and life goes on. The credentials start mattering the moment a job touches the things that are expensive to undo: gas, sewer, water heaters, anything under a slab, anything behind a finished wall, and anything a city inspector has to sign off on. That is also, not coincidentally, when the lowest bid on the block gets tempting. Before you take it, ask for a license number and the name of the agency that issued it. Ours are below, and every one is verifiable at the source.

Full list

Every credential, sorted plainly

We hold ourselves to the same standard a homeowner would — verifiable, current, and documented.

Licenses

  • Texas Master Plumber License M-13661 Issued by TSBPE
  • Underground Fire Sprinkler Contractor License SCR-U-1771429 Issued by Texas State Fire Marshal's Office
  • Underground Fire Sprinkler RME License RME-U-1771420 Issued by Texas State Fire Marshal's Office

Accreditation

  • BBB Accredited Business (A+) Issued by Better Business Bureau
  • $25,000 Guarantee Member Issued by The Good Contractors List

Manufacturer Partners

  • Rheem Pro Partner Issued by Rheem
  • Rinnai Authorized Installer Issued by Rinnai

Insurance & Bonding

  • Fully Bonded & Insured Issued by Texas

Company Policy

  • Background-Checked Technicians Issued by Tioga
  • Drug-Free Workplace Issued by Tioga
Training & Affiliations

Licensed once, trained continuously

A license is a one-time gate. Plumbing code is not — it moves, and so do the appliances. That is why every Tioga plumber is a PHCC-trained, certified professional: the Plumbing-Heating-Cooling Contractors Association is the trade body our crew trains through, and it is the reason a tech who learned the trade on cast iron can walk into a 2020s build and vent a condensing tankless heater to spec on the first try.

The rest of the affiliations below work the same way — each one is a group that gets to look at how we operate and can stop vouching for us if it changes. That is the whole point of a third party. You can see the record they keep on the awards & recognition page.

  • PHCC Plumbing-Heating-Cooling Contractors Association
  • BBB A+ Better Business Bureau Accredited
  • Angi Angi
  • Nextdoor Nextdoor
  • BNI Keller BNI Keller Chapter
  • Good Contractors List The Good Contractors List — $25,000 Guarantee
The Other Side

What goes wrong when the paperwork isn’t there

Unlicensed plumbing almost never fails on the day it’s installed. That’s exactly what makes it expensive — here’s how it usually surfaces.

The permit never gets pulled

Only a licensed master plumber can pull a plumbing permit in most DFW cities. Unpermitted work doesn't get inspected, and it surfaces years later during a title search or a home sale — as your problem, not the plumber's.

The manufacturer warranty quietly dies

Water heater manufacturers tie their coverage to a correct, authorized install. A cheap install can strip a six-figure-BTU appliance of its warranty on day one, and nobody finds out until it fails.

Damage becomes your claim

Without general liability behind the crew in your house, a broken line, a scorched joist, or a flooded floor lands on your policy and your deductible.

There's nobody to escalate to

A licensed contractor answers to the Texas State Board of Plumbing Examiners, the Texas State Fire Marshal's Office, the BBB, and The Good Contractors List. An unlicensed one answers to a phone number that stops working.

None of this is hypothetical for Tioga Plumbing and the Carter Family, who have been pulling permits in these cities since 1953. It’s also why we’d rather you check us first — see how permits and inspections work in DFW, or read what the $25,000 guarantee covers when a job goes sideways.

In Plain English

What does each credential actually cover?

A license number only helps if you know what it obligates us to do. Here’s each one, translated.

What does a Texas Master Plumber license (M-13661) actually cover? +
It's the highest plumbing license Texas issues, granted by the Texas State Board of Plumbing Examiners after years as a licensed journeyman plus a state exam. A master plumber is legally responsible for the design, installation, and code compliance of plumbing work — and for supervising every plumber on the crew. At Tioga, every technician works under this license, so the accountability on your job runs all the way to the top. You can search any Texas license, including ours, on the TSBPE's public lookup.
Why do the State Fire Marshal licenses matter? +
In Texas, underground fire sprinkler lines can't legally be installed by just any plumbing company — the work requires an Underground Fire Sprinkler Contractor license (ours is SCR-U-1771429) and a Responsible Managing Employee license (RME-U-1771420), both issued by the Texas State Fire Marshal's Office. Holding both means we self-perform underground fire line work most DFW plumbers have to sub out — a big deal on commercial projects.
What does BBB accreditation actually mean? +
It means the Better Business Bureau reviewed the business against its accreditation standards — honest advertising, transparency, responsiveness to complaints — and keeps a public file on us. Tioga has held an A+ rating with accreditation since 2015, and the whole record is public: rating, history, and any complaints, on our BBB profile.
What is The Good Contractors List vetting? +
The Good Contractors List is an independent program that vets contractors before admitting them — and then puts money behind the vetting: a $25,000 guarantee that stands behind every job a member does. It's the centerpiece of our guarantees, and it exists precisely because a third party vouching for the work means more than any promise we print about ourselves.
What do “background-checked” and “drug-free workplace” mean in practice? +
They're company policy, not slogans: every Tioga technician passes a background check and works under a drug-free workplace policy before they ever ring your doorbell. When you open the door to a Tioga uniform, you know exactly who's standing behind it — that's part of treating your home like family lives there.
What does PHCC training add on top of a state license? +
A license proves a plumber cleared the state's bar on the day they tested. The Plumbing-Heating-Cooling Contractors Association is what keeps them past it — the trade body whose continuing education tracks code cycles, water-heater and gas technology, backflow prevention, and jobsite safety practice. Tioga's crew are PHCC-trained, certified professionals, which is why a plumber who came up on cast iron and copper can still size and vent a condensing tankless unit correctly. Ongoing training is the difference between knowing the code and knowing this year's code.
Do the manufacturer certifications actually change my repair? +
They change your warranty. Rheem and Rinnai both reserve their strongest parts-and-labor coverage for equipment installed by an authorized company, and both publish install specs — venting clearances, gas line sizing, condensate handling — that quietly void coverage when they're ignored. Tioga is a Rheem Pro Partner and a Rinnai Authorized Installer, so the water heater we set keeps the coverage it shipped with. What that means after we leave is spelled out on our warranty page.
Why does “bonded and insured” matter if the job goes fine? +
Because it answers the question nobody wants to ask: who pays if it doesn't. General liability covers property damage caused by the work; bonding stands behind the contract itself. When an uninsured plumber cracks a supply line inside a wall, that becomes your homeowner's claim and your deductible. Certificates of insurance are available on request for any job — including the project files our commercial division submits to general contractors.

Curious how licensing meets city inspections? See permits & code — or skip the homework and book a licensed plumber directly.

Want to verify a license?

Every Texas plumbing license is searchable at the Texas State Board of Plumbing Examiners. Ours is M-13661.

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Why Tioga
  • Verified member of The Good Contractors List — $25,000 guarantee per job$25,000 GuaranteeWe stand behind every job.
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  • 24/7 Answering AvailableDay or night — answering is available.
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