Plumbing questions, answered plainly

We use upfront, flat-rate pricing. A licensed plumber diagnoses the issue and gives you the price in writing before any work begins — no hidden fees, no surprises, and no pressure. You approve the price first, then we get to work.

Yes. Tioga Plumbing is fully licensed, bonded, and insured in Texas (LIC# M-13661). Every plumber is background-checked and trained to our service standards. Tioga Plumbing and the Carter Family have served the DFW metroplex for over 70 years.

We stand behind our work with the $25,000 guarantee from The Good Contractors List, which independently vets and backs every member contractor. If we don't do what we say we'll do, the program guarantees it — that's real, third-party protection for every DFW homeowner who trusts us with their home.

Yes. We provide free, no-obligation estimates, and we'll give you a free second opinion on any plumbing quote — regardless of the quote.

No — we don't charge service visits just to show up, ever. If there is going to be a diagnostic fee or any other charge, your technician will tell you before any charges are assessed.

We absolutely will price match when it's possible with an apples-to-apples comparison — same scope, same materials, same warranty. At minimum, we'll always attempt to get you the best price available. And yes, that applies to commercial work too.

Absolutely. Plumbing emergencies don't wait for business hours, and neither do we. Call 817-484-5356 any time, day or night — 24/7 answering is available and we'll dispatch a plumber fast.

Yes — same-day appointments are available for most plumbing issues across DFW. Call early in the day for the best chance at a same-day slot.

No — our pricing is the same 24/7. What a job costs is driven by the problem, the parts, and the access, not the clock. You'll get the same written, flat-rate quote at 2 a.m. as you would at 2 p.m.

First, shut off the water — either at the fixture or your home's main shutoff valve. Then call us right away. If you smell gas, leave the home, call your gas utility and 911 first, then reach out to us once you're safe.

We serve Hurst, Arlington, Fort Worth, Dallas, Irving, Bedford, Euless, Keller, Southlake, Grapevine, North Richland Hills, and dozens of surrounding DFW communities. See our Service Areas page or call to confirm we cover your town.

It depends on your household's hot-water demand, available space, and budget. Tankless units deliver endless hot water and save space, while traditional tank heaters cost less up front. We'll walk you through the trade-offs and right-size the system for your home.

Warning signs include a spike in your water bill, warm spots on the floor, the sound of running water when nothing's on, low water pressure, or unexplained moisture. Our leak-detection tools pinpoint the source without tearing up your home.

Recurring clogs usually point to buildup deeper in the line or a developing issue with your main sewer line. We use camera inspections and professional drain-clearing equipment to find and fix the real cause — not just clear the surface clog.

North Texas water is hard and often heavily treated. A whole-home filtration or softening system protects your pipes, water heater, and fixtures from scale, improves taste, and can extend the life of your plumbing. We'll test your water and recommend the right solution.