Trusted across Dallas–Fort Worth

“Austin from Tioga Plumbing - Gator Club Annual Inspection: Austin a technician came to our home yesterday to for our annual plumbing inspection. Austin was very thorough, he found a couple of issues, a loose fixture handle in our kitchen, and a small fitting on our tankless heater drain pan in the attic, he addressed both issues immediately and completed his inspections, found no other problems and was on his way. His professionalism and courtesy was top top tier much beyond expectations. Once again Tioga wowed my wife and and I with their knowledge, skill, and attitude. Too bad they’re only 5 star rating on here, they deserve more! A BIG Texas thank you to Tioga and Austin!”

“I couldn't have had a better experience than I did today with my assessment appointment. Austin is the man... You can tell instantly that he is an expert. I had a couple issues I was looking to get checked out and he diagnosed things that other plumbers (and AI models) couldn't, with ease. He wasn't salesy or pushy and was legitimately as genuine as they come—the exact type of person you want to do business with. Thank you again Austin.”

“I as a superintendent very highly recommend tioga plumbing company. They are very knowledgeable,professional and great at staying on task and schedule. They are a team player and make the job pleasurable. They are my go to company anytime im in need of a plumber.”

“We have been fans of Tioga Plumbing, for many years. We have been grateful for quality and friendly technicians, every time someone has come out to help us with an issue. This time was no different. Eric was friendly, professional, knew what he was doing and was able to explain what needed to be done and why. He even did a couple of little things that other plumbers would’ve probably charged us exorbitantly for. This is one of the reasons we keep coming back to Tioga. Couldn’t speak highly enough of the company and of Eric. He did a fantastic job!”

“Eric was very friendly and kind to our family, especially our kids, which I really appreciated! He was able to assess our main waterline and confirm that we had a leak. I was a little disappointed with the troubleshooting of our upstairs toilet. We’ve been having issues with gurgling, sewer smells, and the water level dropping. Eric initially suggested that we might just have a “lemon toilet” and recommended replacing it. He mentioned a similar issue they had encountered on a recent job, but I was hesitant to replace our toilet without exploring other possibilities first. Especially since we’ve noticed issues with the sink and bathtub in the same bathroom, I wondered if it could be something related to the venting or plumbing rather than just the toilet itself. When I asked, Eric did check a few additional things and explained that removing the toilet would allow them to investigate further. He suggested that if we were going to remove it anyway, we might as well replace it with a nicer one. I appreciated him explaining his reasoning, but I still wish there had been more troubleshooting before recommending a replacement. Unfortunately, the issue remains unresolved. Austin and Kaison came out today to repair our main waterline, and they were both friendly as well. Kaison had mentioned that he would be able to look at our toilet while they were here, but once they finished the waterline repair, he said they no longer had time and we would need to schedule another visit. Overall, everyone has been very nice, and I appreciated that we weren’t charged for the initial assessment. However, the process has been frustrating with the multiple visits and lack of follow-through on the toilet issue. I’m thankful for their help with the waterline, but I wish we were closer to getting everything resolved.”

“We appreciated Eric’s expertise and professionalism. Thanks for going above and beyond to complete the job late in the day.”